Customer Care Evaluation Form

Your Experience...

Please tell us about your experience. This will help us to improve the way we handle our customers and ensure the highest quality service.

 
Name of Campus:
Department at which you enquired:

A. Service Delivery:

 
How would you rate the length of time taken to process your enquiry?:
How would you rate the quality and helpfulness of the information 
available or given to you?:
What is your opinion of the staff member(s) that helped you? Rate 
their helpfulness, friendliness and willingness to listen.:
Overall, how would you rate our service?:

B. How you heard about us:

 
How did you get to know about Ekurhuleni East College?:

C. Recommendation?:

 
Would you recommend the college to a friend?:

D. Comments/Recommendations:

 
If you would like to comment, please do so here:
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