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| Call Centre
Reception |
The Call Centre became fully operational at the beginning of
2008, when the training facility was put into service. The Call
Centre staff realised early on that delivering on our motto
"Delivering Service Excellence" - was going to be a
huge challenge! But since we have an obligation to live up to
it, we will continue to strive to fulfil this motto.
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| Waiting Area |
2009 started out well with the enrolment of 53 new students
for the first intake of the year - definitely a record! All
three training venues were occupied and the entire Call Centre
was alive and buzzing with excitement.
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| Students in Class |
The Call Centre operates according to trimesters and
therefore has three intakes per year. The second intake enrolled
during May 2009 and completed their Final Practical and Written
Assessments during the week of 27 - 31 July 2009. Screening and
Selection for the final intake of the year will commence of 1
September 2009.
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| Practical Training |
The Call Centre is planning an exciting
Open Day on 2
September 2009 at 10:00. We are inviting Grade 12 learners from
all Secondary Schools in the area, as well as anyone interested
in a career in the Call Centre industry.
You are also invited
to come and attend this exciting and informative event!
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| EEC Central Switchboard |
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On behalf of the College, we are also proud to announce that
the switchboard of the College moved to the Call Centre - BPO
Section. All calls to all Campuses and Central Office will now
go through the (011) 730 6600 number and are now handled by two
very capable switchboard operators.
The Call Centre is gearing towards making a difference in
alleviating the skills shortage in the area by training Call
Cebtre Agents for the fastest growing industry in the world! We
have wonderful prospects of Partnerships in the near future that
will truly set our Call Centre on the map!
We will keep you posted!
